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Questions, Answered
What is the LG Beauty Rewards program?
LG Beauty Rewards is an online program that rewards enrolled members with points every time they shop on LGbeauty.com. Points can then be redeemed for dollars toward a future order.
In addition to shopping, members can earn points by other actions such as following us on social media and referring friends.
How do I sign up?
Signing up is free for all. Click the Join Now button, enter your email address, name and password, and check the "Join LG Beauty Rewards" box to get started.
I already have an account. Do I need a new one to earn points?
No. If you already have an account and aren't enrolled, log in, go to the Rewards page and click Join Now. On the pop-up, check the "Join LG Beauty Rewards" box and click Join.
When do the points for my order reflect in my account?
Points are reflected and available for redemption once your order has shipped. You can view your points in My Account, on the Rewards page, and at checkout.
How do I redeem my points?
Redeem at checkout using the point selector above your cart total to choose the amount to apply, then click Apply. You must earn 300 points before you can redeem.
Do points expire?
Yes, points expire one year after they're earned. For example, points earned January 1st, 2025 must be used by January 1st, 2026.
What happens to points if I return an order?
If you redeemed points on a purchase you later return, those points are credited back to your account. Points earned on a returned order are removed.
VIP Tiers
What are VIP Tiers?
VIP Tiers are levels within LG Beauty Rewards that unlock additional benefits based on how much you spend over time. The more you shop, the more rewards you can earn.
How do I qualify for a VIP Tier?
You qualify based on your total amount spent during a rolling 12-month period while logged into your account. Only purchases made while logged in count.
What is a "rolling year" tier term?
VIP Tier status is valid for 12 consecutive months from the date you qualify.
Can I move up to a higher tier during my term?
Yes. Reach a higher spending threshold during your 12-month term and you're upgraded automatically, keeping the new tier for 12 months from the upgrade date.
Do returns or cancellations affect my tier status?
Yes. Returns, cancellations and order adjustments may reduce your qualifying amount spent and can impact your tier eligibility or status.